topic Re: Nest thermostat not connecting in Nest Thermostats

Nest thermostat not connecting

Amandap — Thu, 22 Aug 2024 15:26:52 GMT

Best not connecting to Wi-Fi. I have done all the trouble shoot advice and even had the guy who fitted it out. He says it needs replacing under warranty. How do I arrange this?

Re: Nest thermostat not connecting

MAS68 — Sat, 24 Aug 2024 09:14:42 GMT

Hola, a mí es la segunda vez que me pasa, de repente se ha quedado sin señal y no detecta la red, solo tiene un año y me parece muy raro, el anterior me duró dos años, me lo cambiaron en garantía. Empiezo a desconfiar del termostato.

Re: Nest thermostat not connecting

SoriaD_ — Tue, 27 Aug 2024 16:41:40 GMT

Hello folks,

Thanks for reaching out to our Nest Community about this disconnection on your Nest thermostat. I apologize for all the inconvenience. I'm here to help you with that.

I completely understand this situation. Let me lend you a hand to find the solution.
Please fill out this form to forward this case to my support team. We are so happy to assist you.

Feel free to reply to this post when you complete it. We will contact you to continue searching for an answer.

Best regards,
Douglas.

Re: Nest thermostat not connecting

aperezdeleon — Thu, 29 Aug 2024 17:09:40 GMT

Hello again folks,

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

If you have any other questions as well, please let me know!

Regards,

Angel.