Nest Heatlink no power - out of warrenty - Fixt

mherbig1971 — Mon, 14 Oct 2024 12:01:10 GMT

Hello Nest Thermostat users,

Here is a possible good advice if you experience Nest Thermostat problems. My heat link module stopped, out of warranty. Then contacted the Google Nest Support via the following URL: https://support.google.com/googlenest/gethelp?hl=en Then enter the questions and start a chat. An employee will then ask your follow -up diagnosis. However, we did not get the heatlink working. The Support Engineer sent me a link by mail where you have to return 2 photos. One of the device itself and 1 of the environment to which you connected the Heatlink. The technical service will then decide whether you will receive another Heatlink. Within a day I received a positive response with the request to send the defekte Heatlink free of charge. Within 3, I received a completely new heatlink sent home. Take advantage of it. Google Support: Thanks again for your good help and service.

Please let me know by reply, your comments.

Re: Nest Heatlink no power - out of warrenty - Fixt

cifuentesj — Tue, 29 Oct 2024 05:40:11 GMT

Hi @mherbig1971,

Thank you for your timely post and the thorough information you provided. I appreciate you taking the time to share your thoughts with our community, as well as the recommendations you left for future support.

Thank you for being such a valued member of the community.

Best regards,

Jeremy.

topic Nest Heatlink no power - out of warrenty - Fixt in Nest Thermostats

Nest Heatlink no power - out of warrenty - Fixt

Re: Nest Heatlink no power - out of warrenty - Fixt