topic Nest thermostat E not showing orange when heat on in Nest Thermostats

Nest thermostat E not showing orange when heat on

Triciagreen — Fri, 22 Nov 2024 07:11:42 GMT

I already have a second gen nest now have them both on my app . One works upstairs other downstairs separate system as new build home. 2nd generation displays orange when heat is on on the app , the E thermostat does not just white on the app and thermostat itself ? Any ideas please

Re: Nest thermostat E not showing orange when heat on

catheryn — Mon, 25 Nov 2024 01:48:26 GMT

Hello @Triciagreen!

Thank you for bringing this to our attention and posting it in the community.

I understand you have some questions about the displays on both of your thermostats. Please share clear pictures of both displays so we can diagnose and identify the issue.

We look forward to your response.

Regards,

Catheryn