topic Re: Error message when scanning QR code in Nest Thermostats

Error message when scanning QR code

swag_4_1if3 — Mon, 06 Sep 2021 22:21:07 GMT

Just bought a brand new Nest Smart Learning Thermostat and I can't add it to Google Home. I get the following error when I try to scan the QR code : Error! Unable to start device pairing. Configuration not available.
Then I tried to add it by skipping the QR code. I enter the 6 character code on the back of the unit and then it say to pick the last 4 characters of the serial number, but nothing shows up.

Any idea what's happening?

Re: Error message when scanning QR code

swag_4_1if3 — Tue, 07 Sep 2021 17:07:16 GMT

Never mind. I saw videos telling me to use the Google Home app, but instead I was to use the Nest app. Everything is up and running now.

Re: Error message when scanning QR code

GarrettDS — Fri, 10 Sep 2021 21:11:05 GMT

Hey folks,

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.

Garrett DS