Nest 4th Gen Learning Thermostat Needs Temperature Offset Function

Melvis — Sun, 01 Dec 2024 17:22:49 GMT

It is perplexing to me that one of the most intelligent thermostats on the market lacks a basic feature, Temperature Calibration Offset . I have verified with environmental lab quality traceable temperature sensors that our installed Gen 4 Nest Learning Thermostat reports about 5 degrees Fahrenheit warmer that actual. In the vast majority of temperature control devices, including thermostats, that I have used in my life offer this basic feature. Conceivably, this would easily be remedied through a software update. I would sincerely appreciate the effort if Google Nest engineers could remedy this issue. Thank you

Re: Nest 4th Gen Learning Thermostat Needs Temperature Offset Function

virnab — Wed, 04 Dec 2024 23:41:50 GMT

Hi Melvis,

Thank you for reaching out to our community.

I’m sorry to hear that after you verified with an environmental lab quality traceable temperature sensor that your Gen 4 Nest Learning Thermostat reports about 5 degrees Fahrenheit warmer than the real temperature. No worries; it is my pleasure to assist you.

Before I start further troubleshooting, let me ask you a few questions:

When was the thermostat installed?
Where did you install your thermostat? (in a room and on a wall or stand)
Do you have other active Nest thermostats? If yes, do they show the same issue?
When did the issue start?
How big is the difference between the readout of the Nest thermostat and your other thermostats?
Have you tried any troubleshooting steps? If yes, would you mind listing them?
What is the brand/model of the HVAC/heat pump?
Is the problem continuous or under specific circumstances?
Any recent changes to the HVAC system?
Any recent power outages or power issues?
Which country are you located in?

In the meantime, I'd appreciate it if you could check the WiFi signal strength by going to Settings > Technical Info > Network.

Additionally, please check the ambient temperature with a thermometer and take a photo of the thermometer next to the Nest thermostat to see the difference in readings.

Thanks for your attention. I will be looking forward to your answer.

Best regards,

Virna

topic Nest 4th Gen Learning Thermostat Needs Temperature Offset Function in Nest Thermostats

Nest 4th Gen Learning Thermostat Needs Temperature Offset Function

Re: Nest 4th Gen Learning Thermostat Needs Temperature Offset Function