topic Re: Sorry, it doesn't look like that thermostat hasn't been setup yet. You can do this in assistant in Nest Thermostats

Sorry, it doesn't look like that thermostat hasn't been setup yet. You can do this in assistant...

Will1978 — Thu, 28 Nov 2024 04:07:23 GMT

i keep getting this error when I try voice controlling the house temperature. It tells me I can fix this in assistant settings but I honestly don't see where. My generation 2 worked with no issue at all though.

Re: Sorry, it doesn't look like that thermostat hasn't been setup yet. You can do this in assistant

Derickf — Sun, 01 Dec 2024 01:02:43 GMT

Hello @Will1978,

Thanks for reaching out to the Google Nest Community. I'm sorry that you are having issues controlling the Nest Thermostat using the Google Assistant. I'll be more than glad to assist you. Before we start, I have some questions:

Is the thermostat linked to your Google Home App, or are you only using the Nest App?
Have you confirmed if the Nest Thermostat is connected to the network?
Do you have the same issue with another command?

I’ll be waiting for your reply.

Regards,

Derick.

Re: Sorry, it doesn't look like that thermostat hasn't been setup yet. You can do this in assistant

Will1978 — Sun, 01 Dec 2024 03:15:12 GMT

1. Google home

2. Yes

3. All commands yes

Re: Sorry, it doesn't look like that thermostat hasn't been setup yet. You can do this in assistant

Derickf — Wed, 04 Dec 2024 07:23:00 GMT

Hi @Will1978 !

Thanks for your reply. Have you tried to remove the thermostat from your account and re-add it? Another thing that you can try is to be more specific at the moment to request an action using the Assistant.

I’ll be waiting for your reply.

Regards,

Derick.

Re: Sorry, it doesn't look like that thermostat hasn't been setup yet. You can do this in assistant

Will1978 — Wed, 04 Dec 2024 13:04:24 GMT

Hi,

Yes, I've removed and re-added with no luck.

Re: Sorry, it doesn't look like that thermostat hasn't been setup yet. You can do this in assistant

Derickf — Thu, 05 Dec 2024 03:53:42 GMT

Hi @Will1978!

Thanks for your reply. Below you will find some steps that you can try to solve the issue you have:

On your phone, open the Google Home app. Google Home.
At the top, tap Add Add.
Tap Set up device.
Under "Works with Google," tap Have something already set up?
Tap the manufacturer, then follow the steps.
Follow the on-screen instructions.

For more information, you can take a look at the following article: Control smart home devices with Google Assistant.

I’ll be waiting for your reply.

Regards,

Derick.

Re: Sorry, it doesn't look like that thermostat hasn't been setup yet. You can do this in assistant

Will1978 — Thu, 05 Dec 2024 05:43:00 GMT

Thanks, all good now