No temp display

Ll47 — Sun, 29 Dec 2024 23:11:27 GMT

Had to reset phone to factory. Thermostat in hall says connected and app has my information but on home page no temperature displays. I did reset and did nothing. How can get temp to show on app

Re: No temp display

virnab — Tue, 07 Jan 2025 00:42:22 GMT

Hi Ll47,

Thanks for reaching out to our community.

I’m sorry to hear that after performing a factory reset on your mobile device, you couldn’t continue getting the temp to show on the app, even though your thermostat in the hall says connected and the app has your information. No worries, help is here.

Before I start further troubleshooting, let me ask you a few questions:

Could you please let me know the model of your Nest thermostat?
Are you getting any error code on your app?
Are you using the Nest or Google Home app?
Is it up to date with your thermostat device?
What mobile device are you using to set up your thermostat?

Thanks for your attention; I will be looking forward to your kind response.

Best regards,

Virna

topic No temp display in Nest Thermostats

No temp display

Re: No temp display