https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-24hr/m-p/668577#M130650 <P>Hi<A id="link_5" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/637266" target="_self" aria-label="View Profile of MoeC"><SPAN class="login-bold">&nbsp;MoeC,</SPAN></A></P> <P>&nbsp;</P> <P><SPAN>Thanks for reaching out to the community. I'm sorry to hear you are having difficulties with the energy history on your device. I'm happy to help you right now.</SPAN></P> <P><SPAN>To get a better understanding of the situation, please help me out by answering the following questions:</SPAN></P> <UL> <LI style="font-weight: 400;" aria-level="1"><SPAN>What type of Nest Thermostat do you have?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>When did the issue start?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>What app are you using with your thermostat: the Google Home app or the Nest app?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Can you please tell me what device or feature it is that you did a reset on?</SPAN></LI> </UL> <P><SPAN>Any additional details you can provide will be helpful.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Regards,</SPAN></P> <P><SPAN>Gabriela</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 09 Jan 2025 21:18:22 GMT GabrielaG 2025-01-09T21:18:22Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-24hr/m-p/667394#M130361 <P>I'm having issues with energy history on my device. It shows usage to be 24 hrs a day in app even tho i have reset it manually. Is there any way to resolve this issue?</P> Sun, 05 Jan 2025 10:48:08 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-24hr/m-p/667394#M130361 MoeC 2025-01-05T10:48:08Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-24hr/m-p/668577#M130650 <P>Hi<A id="link_5" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/637266" target="_self" aria-label="View Profile of MoeC"><SPAN class="login-bold">&nbsp;MoeC,</SPAN></A></P> <P>&nbsp;</P> <P><SPAN>Thanks for reaching out to the community. I'm sorry to hear you are having difficulties with the energy history on your device. I'm happy to help you right now.</SPAN></P> <P><SPAN>To get a better understanding of the situation, please help me out by answering the following questions:</SPAN></P> <UL> <LI style="font-weight: 400;" aria-level="1"><SPAN>What type of Nest Thermostat do you have?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>When did the issue start?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>What app are you using with your thermostat: the Google Home app or the Nest app?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Can you please tell me what device or feature it is that you did a reset on?</SPAN></LI> </UL> <P><SPAN>Any additional details you can provide will be helpful.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Regards,</SPAN></P> <P><SPAN>Gabriela</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 09 Jan 2025 21:18:22 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-24hr/m-p/668577#M130650 GabrielaG 2025-01-09T21:18:22Z