topic Re: Nest thermostats constantly been replaced - Going to rip out AVOID AVOID in Nest Thermostats

Nest thermostats constantly been replaced - Going to rip out AVOID AVOID

mariamurp — Fri, 07 Feb 2025 13:52:57 GMT

Fed up we got nest system in 2020 they all have been replaced numberous times. Its a joke at this stage pleading with Google. It was our architect that recommended the system. Google are refusing to replace the lastest one but offering us 100 stg against new thermostat. When you buy on the google site. No availability at the minute. It takes two or three weeks to get new thermostat by the time the electrician is available. Sitting in the cold now. Have to repeat issues over and over again on the chat. Going to rip it out.

Re: Nest thermostats constantly been replaced - Going to rip out AVOID AVOID

Frustratedddd — Fri, 07 Feb 2025 14:30:38 GMT

What is wrong with the current thermostat?

Re: Nest thermostats constantly been replaced - Going to rip out AVOID AVOID

mariamurp — Fri, 07 Feb 2025 14:34:52 GMT

The thermostat keeps on rebooting and wont turn on. Its broken

Re: Nest thermostats constantly been replaced - Going to rip out AVOID AVOID

Patrick_Caezza — Sat, 08 Feb 2025 03:38:04 GMT

@mariamurp

How is it wired?

What type of system do you have? Conventional, heat pump, heat only, boiler, etc.

Re: Nest thermostats constantly been replaced - Going to rip out AVOID AVOID

mariamurp — Mon, 10 Feb 2025 10:03:44 GMT

Its wired system, gas boiler.

Re: Nest thermostats constantly been replaced - Going to rip out AVOID AVOID

Patrick_Caezza — Tue, 11 Feb 2025 08:08:42 GMT

@mariamurp

I'm unsure what you mean by "Its a wired system"?

Can you post a picture of its base showing the wiring?

Re: Nest thermostats constantly been replaced - Going to rip out AVOID AVOID

Frustratedddd — Tue, 11 Feb 2025 08:50:10 GMT

@Patrick_Caezza
Have you considered they might be in the UK/EU with a wired Heat Link system? I assume they have a Heat Link, when users state 100 stg for example, and boiler!

I have no idea, and that’s where the forum fails! We still do not have separate country options!

Re: Nest thermostats constantly been replaced - Going to rip out AVOID AVOID

mariamurp — Tue, 11 Feb 2025 09:42:13 GMT

No havnt but now you cant get a replacement for the Thermostat 3rd generation. To top it off they are only offering 100 Stg allowance for Google nest Thermostat E. A total different system. Eventually got it out of them.