https://www.googlenestcommunity.com/t5/Nest-Thermostats/Basic-Nest-thermostat-bought-in-2022-activation/m-p/681100#M132895 <P data-sourcepos="5:3-5:20">Hi Kolaboration24,</P> <P data-sourcepos="5:3-5:20">&nbsp;</P> <P data-sourcepos="7:3-7:361">Thank you for reaching out. I understand that you encountered a prompt to download the Device Utility app when attempting to add your Google Nest thermostat. I'm happy to assist you! I recommend checking if your cellphone and Google Home app are up-to-date. Additionally, could you please send me a picture of your Google Nest thermostat to confirm the model?</P> <P data-sourcepos="9:3-9:34">I look forward to your response.</P> <P data-sourcepos="9:3-9:34">&nbsp;</P> <P data-sourcepos="11:3-12:8">Regards,</P> <P data-sourcepos="11:3-12:8">Manuel</P> Fri, 21 Feb 2025 22:37:58 GMT maedacortez 2025-02-21T22:37:58Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Basic-Nest-thermostat-bought-in-2022-activation/m-p/680092#M132769 <P>Hi, I had installed this to replace old tradition controller. The device reads continue setup on Home app.</P><P>Google Home app wont allow me to add it without activation. It is asking for a utility device.&nbsp; when I click the link, it says the app is old version and wont work on my Pixel 8. How do you activate this thermostat without the utility device app?</P> Tue, 18 Feb 2025 20:55:34 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Basic-Nest-thermostat-bought-in-2022-activation/m-p/680092#M132769 Kolaboration24 2025-02-18T20:55:34Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Basic-Nest-thermostat-bought-in-2022-activation/m-p/681100#M132895 <P data-sourcepos="5:3-5:20">Hi Kolaboration24,</P> <P data-sourcepos="5:3-5:20">&nbsp;</P> <P data-sourcepos="7:3-7:361">Thank you for reaching out. I understand that you encountered a prompt to download the Device Utility app when attempting to add your Google Nest thermostat. I'm happy to assist you! I recommend checking if your cellphone and Google Home app are up-to-date. Additionally, could you please send me a picture of your Google Nest thermostat to confirm the model?</P> <P data-sourcepos="9:3-9:34">I look forward to your response.</P> <P data-sourcepos="9:3-9:34">&nbsp;</P> <P data-sourcepos="11:3-12:8">Regards,</P> <P data-sourcepos="11:3-12:8">Manuel</P> Fri, 21 Feb 2025 22:37:58 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Basic-Nest-thermostat-bought-in-2022-activation/m-p/681100#M132895 maedacortez 2025-02-21T22:37:58Z