My Nest is turning my heat on when I'm away -- instead of moving to ECO

Gardensbrook — Fri, 21 Feb 2025 20:34:20 GMT

It always used to work -- but suddenly realised it's keeping it at 69 when I'm not there.
Possible interference from VPN?
My 'away' settings seem fine.
Rebooted
Any tips?

Re: My Nest is turning my heat on when I'm away -- instead of moving to ECO

moralesvicente — Mon, 24 Feb 2025 22:13:57 GMT

Hello Gardensbrook,

Thank you for taking an interest in our community. I understand that your thermostat is turning the heat on when you’re away instead of moving to ECO mode. No worries, I’m happy to help.

I'd like to ask you a few questions in order to gather more information about the concern and find the best way to solve the situation.

What model of thermostat do you have? If you’re unable to recognize it, check out this article: How to tell which Nest thermostat you have.
When did the trouble first occur?
Do you know if you have a schedule enabled on the thermostat?

Any additional details you can provide will be helpful.

Best regards,

Daniel

topic Re: My Nest is turning my heat on when I'm away -- instead of moving to ECO in Nest Thermostats

My Nest is turning my heat on when I'm away -- instead of moving to ECO

Re: My Nest is turning my heat on when I'm away -- instead of moving to ECO