https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-t-connect-to-my-nest-thermostat-from-the-app/m-p/681901#M133000 <P><SPAN>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/655944">@Joelatona</a></SPAN></P> <P>&nbsp;</P> <P><SPAN>Thanks for reaching out to the Community! I understand that you were having some issues with your thermostat after you updated your phone. I know how frustrating this issue can be, but don't worry! Let me help you with that!</SPAN></P> <P><SPAN>Before we continue, I need some information to provide you with more accurate information:</SPAN></P> <UL> <LI><SPAN>What Nest thermostat model do you have?</SPAN></LI> <LI><SPAN>What's the software version of your thermostat?</SPAN></LI> <LI><SPAN>Can your other devices find your Wi-Fi network name (SSID)?</SPAN></LI> <LI><SPAN>Do you only have one Wi-Fi network, or are there others available?</SPAN></LI> <LI><SPAN>Did you get any error messages?</SPAN></LI> </UL> <P><SPAN>Once you have this information, I will be more than ready to assist you!</SPAN></P> <P>&nbsp;</P> <P><SPAN>Best Regards,</SPAN></P> <P><SPAN>Debora</SPAN></P> Tue, 25 Feb 2025 04:35:08 GMT DeboraJ 2025-02-25T04:35:08Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-t-connect-to-my-nest-thermostat-from-the-app/m-p/679920#M132747 <P>Cannot connect to my nest thermostat from the app after getting the latest update on my phone</P> Tue, 18 Feb 2025 02:45:08 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-t-connect-to-my-nest-thermostat-from-the-app/m-p/679920#M132747 Joelatona 2025-02-18T02:45:08Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-t-connect-to-my-nest-thermostat-from-the-app/m-p/681901#M133000 <P><SPAN>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/655944">@Joelatona</a></SPAN></P> <P>&nbsp;</P> <P><SPAN>Thanks for reaching out to the Community! I understand that you were having some issues with your thermostat after you updated your phone. I know how frustrating this issue can be, but don't worry! Let me help you with that!</SPAN></P> <P><SPAN>Before we continue, I need some information to provide you with more accurate information:</SPAN></P> <UL> <LI><SPAN>What Nest thermostat model do you have?</SPAN></LI> <LI><SPAN>What's the software version of your thermostat?</SPAN></LI> <LI><SPAN>Can your other devices find your Wi-Fi network name (SSID)?</SPAN></LI> <LI><SPAN>Do you only have one Wi-Fi network, or are there others available?</SPAN></LI> <LI><SPAN>Did you get any error messages?</SPAN></LI> </UL> <P><SPAN>Once you have this information, I will be more than ready to assist you!</SPAN></P> <P>&nbsp;</P> <P><SPAN>Best Regards,</SPAN></P> <P><SPAN>Debora</SPAN></P> Tue, 25 Feb 2025 04:35:08 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-t-connect-to-my-nest-thermostat-from-the-app/m-p/681901#M133000 DeboraJ 2025-02-25T04:35:08Z