topic Unable to connect to Nest Service in Nest Thermostats

Unable to connect to Nest Service

Clansman — Fri, 28 Feb 2025 07:15:58 GMT

As title I've not been able to connect to Nest service for a couple of days now. Never had this issue before while away at work. I'm not able to reset anything as I am away at work.

Re: Unable to connect to Nest Service

Ashepherdson — Sun, 02 Mar 2025 15:09:18 GMT

You will need to wait until you get home, check your home internet connection, router, etc, first step is a power cycle of modem and wifi routers, go from there. Sadly with no internet connection from outside there is nothing that can be done by remote.

Re: Unable to connect to Nest Service

Clansman — Tue, 04 Mar 2025 22:31:49 GMT

I can control other equipment remotely so the wifi IS working, another issue is that I have tried several times to reset my password for the Nest app and keep getting the message check your email for instructions....guess what ....no email(s). so stuck in a loop. Just updated the app and still no further forward.

Re: Unable to connect to Nest Service

Ashepherdson — Tue, 04 Mar 2025 22:37:19 GMT

Okay sorry your first post was a bit murky on details. Are you able to log into home.nest.com through a web browser?