topic Re: Photos of old thermostat in Nest Thermostats

Photos of old thermostat

Cooper515 — Thu, 24 Apr 2025 13:11:30 GMT

I can't find the photos Google home had me take of my old thermostat while connecting my new Nest-. I need to see the pictures I took of old wiring

Re: Photos of old thermostat

GabrielaG — Sun, 27 Apr 2025 18:57:03 GMT

Hi @Cooper515,

Thanks for reaching out to the community. I understand you can't find your old thermostat wiring photo in the Google Home app. I'm happy to help you right now.

The picture you took with the Google Home app while configuring your Nest Thermostat is saved on Google Photos just during the installation process; after you're done, interrupt or cancel the setup, the picture immediately disappears from your phone.

Any additional details you can provide will be helpful.

Best regards,

Gabriela

Re: Photos of old thermostat

Susan65 — Thu, 15 May 2025 11:39:10 GMT

That’s not useful. Is there any way to recover them?

Re: Photos of old thermostat

Susan65 — Thu, 15 May 2025 11:40:58 GMT

That’s not useful. Is there any way to recover those photos?