Nest thermostat won’t turn off

Catethegreat — Thu, 15 May 2025 22:45:21 GMT

My Nest thermostat will not turn off the AC when the target temperature is reached. I have to take the panel off the wall for it to shut off. The apartment manager explained that the AC doesn’t support smart thermostats. Is there a way to fix this?

Re: Nest thermostat won’t turn off

Derickf — Wed, 21 May 2025 05:40:22 GMT

Hi @Catethegreat,

Thank you for posting in the community. I'm sorry to hear that you are having trouble with your Nest thermostat not turning off the A/C at the target temperature, and you have to take off the panel to stop it. Don't worry, help is here.

To gather the necessary information, please answer the following questions:

What model of Nest thermostat do you have? This article might be helpful: How to tell which Nest thermostat you have.
If possible, could you please provide a picture of your previous and current thermostat's wiring?
What type of HVAC system do you have?

I'll be waiting for your reply.

Best regards.

Derick.

topic Nest thermostat won’t turn off in Nest Thermostats

Nest thermostat won’t turn off

Re: Nest thermostat won’t turn off