https://www.googlenestcommunity.com/t5/Nest-Thermostats/Check-with-support-for-compatibility-check/m-p/738451#M137696 <P><SPAN data-preserver-spaces="true">Hi&nbsp;dohchoi,</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Thanks for posting in the community. I understand you checked with the support team for compatibility concerns and were told that the device isn't compatible. I'm happy to help!</SPAN></P> <P><SPAN data-preserver-spaces="true">To better understand the situation, I'd like to ask a few questions:</SPAN></P> <UL> <LI><SPAN data-preserver-spaces="true">What specific device are you trying to install?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Have you used the official Google Nest compatibility checker on the website? </SPAN></LI> <LI><SPAN data-preserver-spaces="true">Would you mind sharing a picture of your wiring installation?</SPAN></LI> </UL> <P><SPAN data-preserver-spaces="true">Once you share these details, I can provide more specific information.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Regards,</SPAN></P> <P><SPAN data-preserver-spaces="true">Melany</SPAN></P> Mon, 25 Aug 2025 23:53:11 GMT gmelanymelissa 2025-08-25T23:53:11Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Check-with-support-for-compatibility-check/m-p/737469#M137626 <P>Says not compatible?</P> Fri, 22 Aug 2025 16:38:35 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Check-with-support-for-compatibility-check/m-p/737469#M137626 dohchoi 2025-08-22T16:38:35Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Check-with-support-for-compatibility-check/m-p/738451#M137696 <P><SPAN data-preserver-spaces="true">Hi&nbsp;dohchoi,</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Thanks for posting in the community. I understand you checked with the support team for compatibility concerns and were told that the device isn't compatible. I'm happy to help!</SPAN></P> <P><SPAN data-preserver-spaces="true">To better understand the situation, I'd like to ask a few questions:</SPAN></P> <UL> <LI><SPAN data-preserver-spaces="true">What specific device are you trying to install?</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Have you used the official Google Nest compatibility checker on the website? </SPAN></LI> <LI><SPAN data-preserver-spaces="true">Would you mind sharing a picture of your wiring installation?</SPAN></LI> </UL> <P><SPAN data-preserver-spaces="true">Once you share these details, I can provide more specific information.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Regards,</SPAN></P> <P><SPAN data-preserver-spaces="true">Melany</SPAN></P> Mon, 25 Aug 2025 23:53:11 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Check-with-support-for-compatibility-check/m-p/738451#M137696 gmelanymelissa 2025-08-25T23:53:11Z