topic Re: Filter reminder options disappeared in Nest Thermostats

Filter reminder options disappeared

Vulcanccit — Thu, 28 Aug 2025 06:54:32 GMT

I set my filter reminder at 750 hours… I got a reminder notification… I wanted to look at the settings and when I click notifications, filter reminder… it just says “Air Filter Reminder”

then:

“Reminder to change your HVAC system air filter”

that’s it… no toggle to turn it off, change hours, etc.

no change after restarting the app and restarting the iPhone. It worked last month…

Re: Filter reminder options disappeared

Derickf — Mon, 01 Sep 2025 00:25:35 GMT

Hi @Vulcanccit,

Thank you for posting in the community. I’m sorry to hear that you're having trouble with your filter reminder settings in the app because it is not sending notifications and the app is not allowing you to manage the reminder options. I appreciate you confirming the troubleshooting steps you have tried. I'm happy to assist.

To gather the necessary information, please answer the following questions:

What model of Nest Thermostat do you have? This article might be helpful: How to tell which Nest thermostat you have.
When did the issue start?
Could you confirm if you're using the Google Home app or the Nest app?
Have you tried using another device?

I'll be waiting for your reply.

Best regards,

Derick.

Re: Filter reminder options disappeared

Vulcanccit — Mon, 01 Sep 2025 00:34:17 GMT

Thermostadt is the nest learning thermostadt 4th edition
That feature worked fine 1 month ago, I have not tried it until the day of the post a few days ago
Google Home App
I have tried on an IPad as well, same issue, same app.

Re: Filter reminder options disappeared

RonaldB — Wed, 03 Sep 2025 01:24:27 GMT

Same issue here. I got a notification, bought a new filter, and now cannot change the filter notification. Worked before, doesn't work now.

Re: Filter reminder options disappeared

swtxtitan — Wed, 03 Sep 2025 04:31:41 GMT

Mine isn’t working on. Nest E and a 4th Gen

Re: Filter reminder options disappeared

Vulcanccit — Wed, 03 Sep 2025 04:37:31 GMT

I am convinced it is a bug... hoping they will do an app update...

Re: Filter reminder options disappeared

swtxtitan — Wed, 03 Sep 2025 04:58:20 GMT

Both my thermostats apparently are affected

Re: Filter reminder options disappeared

Gonzo41 — Thu, 04 Sep 2025 01:13:36 GMT

I have the same issue. Gen 4 thermostat. Selecting Air filter reminders has animation that looks like you selected it but nothing happens

Re: Filter reminder options disappeared

JustinWillard — Thu, 04 Sep 2025 03:08:59 GMT

Having this same issue, just noticed it this evening.

Re: Filter reminder options disappeared

swtxtitan — Thu, 04 Sep 2025 03:11:19 GMT

Wonder how long before a fix is issued. I assume it’s gonna have to be a home app update

Re: Filter reminder options disappeared

Vulcanccit — Thu, 04 Sep 2025 18:36:07 GMT

Wow, at 11:30am Phoenix, Arizona time, my mac beeped with an alert (mirroring an alert from my iphone), to change my filter...same as the one I got mid to late August when I first noticed this bug. I went to the Iphone, clicked the alert and boom! It took me to the alert screen and all of the functions were there...I could turn alerts on and off (the toggle), choose the month the filter was last changed, and change the hours I want the alert to be triggered by.... the app however is the same version....so they must have done something on the back end...

Re: Filter reminder options disappeared

swtxtitan — Thu, 04 Sep 2025 19:50:57 GMT

@ Vulcanccit that’s strange because I just had an app update!!!! Guess what, it still didn’t fix it lol on an iPhone 15 running the latest iOS

Re: Filter reminder options disappeared

Vulcanccit — Thu, 04 Sep 2025 20:17:55 GMT

I just checked my app and it still is broken! So whatever I clicked on looked like it worked! Wow so weird!

Re: Filter reminder options disappeared

Gonzo41 — Thu, 04 Sep 2025 22:57:54 GMT

So is it still broken or working? 🤷‍♂️

Re: Filter reminder options disappeared

Vulcanccit — Thu, 04 Sep 2025 23:27:19 GMT

Sigh, still broken..when I clicked on that alert, it opened the app, took me to the settings that you would expect. ...then @swtxtitan posted that theirs is still broken. I checked mine again and it was still broken...so they really have something that is messed up....

Re: Filter reminder options disappeared

Gonzo41 — Fri, 05 Sep 2025 01:14:50 GMT

dagnabbit! Sit and wait....

Re: Filter reminder options disappeared

StarLord123 — Fri, 05 Sep 2025 18:18:04 GMT

I just installed my new 4th Gen to replace my second Gen. The filter reminder doesn't do anything on my Google home either.

Cannot get filter reminder on nest 4th Gen thermostat

tybris — Fri, 05 Sep 2025 23:53:45 GMT

I used to have a nest 3rd 2nd and 1st Gen thermostat and have loved and used the filter reminder feature. I recently upgraded to the 4th Gen and this no longer works. When I go to notifications there is a option for Air filter reminder but it does not do anything when clicked. I talked to Google who said that I was given a demo model. I talked to the installer who verified this was not the case. I'm very frustrated. I've tried enabling this on my android phone, tablet and my wife's iPhone and tablet with no luck. I loved this feature. Please advise?

Re: Filter reminder options disappeared

swtxtitan — Sat, 06 Sep 2025 04:02:16 GMT

Safe to say it’s broken. Are we the only ones on the planet that care? Lol you would think it would be patched in 24hrs or less. I mean it’s a big part of having a “Smart” Thermostat. It’s crazy to think 5-10 people on the interwebs are the only ones complaining. Thanks Google !!

Re: Cannot get filter reminder on nest 4th Gen thermostat

swtxtitan — Sat, 06 Sep 2025 04:04:05 GMT

Check this out

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Filter-reminder-options-disappeared/m-p/741102#M137995