topic Re: Nest 2nd Gen Learning Thermostat offer link in Nest Thermostats

Nest 2nd Gen Learning Thermostat offer link

MCORN — Sat, 13 Sep 2025 18:49:52 GMT

Haven't received the link for a discount code. Gen 2 coming to an end. How to you get the upgrade being offered?

Re: Nest 2nd Gen Learning Thermostat offer link

Craigarthur — Sat, 13 Sep 2025 20:20:08 GMT

I never got one either. Google said contact Tado. Tadonsaid contact google.

end result a thermostat that stops working properly in a month and no upgrade voucher.

Re: Nest 2nd Gen Learning Thermostat offer link

larius — Sun, 14 Sep 2025 09:42:56 GMT

I got an offer link, but when I try to redeem it, Google does not deliver to EU - only to US. So not much worth.

Re: Nest 2nd Gen Learning Thermostat offer link

Tourist — Sun, 14 Sep 2025 14:18:23 GMT

Boycot that new device! You don't know how long Google will support the new device. Don't fall for the trap! @Craigarthur @larius

Re: Nest 2nd Gen Learning Thermostat offer link

EduardoN — Mon, 22 Sep 2025 23:55:35 GMT

Hi there,

Thanks for posting in the community! I understand there have been some issues with the discount coupon email, such as not receiving the email with the discount link, being redirected to another page, or experiencing problems with shipping. Don't worry, I'm here to help!

@Craigarthur, I appreciate you taking the time to contact technical support. We'll work on getting you more information about what happened.

To effectively assist all of you and provide you the most accurate information, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Keep me posted.

Best regards,
Eduardo

Re: Nest 2nd Gen Learning Thermostat offer link

Craigarthur — Wed, 17 Sep 2025 05:44:59 GMT

Hi there Eduardo, form has been completed.

craig