topic How to get discount code for retiring Nest? in Nest Thermostats

How to get discount code for retiring Nest?

KStevens172 — Thu, 09 Oct 2025 14:38:04 GMT

I just turned my furnace on and I see the notice that my Nest is being retired. It says I can get a discount on a replacement Nest but I don’t see how to get that discount. How do I do that?

Re: How to get discount code for retiring Nest?

David_K — Thu, 09 Oct 2025 14:56:09 GMT

Hi @KStevens172

If you’re eligible you should have a received an email with the offer details.

Upcoming end of support for Nest Learning Thermostats (1st and 2nd gen)

Re: How to get discount code for retiring Nest?

rkovelamudi — Thu, 09 Oct 2025 15:22:37 GMT

Either I did not receive the email or it got lost. How do I contact someone to resend the offer email?

Re: How to get discount code for retiring Nest?

CoolingWizard — Thu, 09 Oct 2025 15:48:39 GMT

@rkovelamudi , the discount email with the code that you’re looking for was emailed to the Nest Email that was registered to the device. So all you need to do is go look in your email that you have for the nest device and you will find your discount email there.

The AC Cooling Wizard

Re: How to get discount code for retiring Nest?

Rzperiera — Thu, 09 Oct 2025 23:04:32 GMT

I have three generation two thermostats in my home and I’m having the same issue. I do not see the email you’re referring to. And yes, they’re all registered to my particular email. It’d be nice if they would send another notice. I see there’s many people on here saying they’ve got the same problem. I do they don’t know how to get the discount code

Re: How to get discount code for retiring Nest?

Rzperiera — Thu, 09 Oct 2025 23:05:14 GMT

i’m looking for the same information as you as I have three generation two thermostats in my house that need to be replaced. It would be great if they would have sent out another email

Re: How to get discount code for retiring Nest?

Rzperiera — Thu, 09 Oct 2025 23:06:36 GMT

The unfortunate part is I’m not finding an email and I have three generation two nest thermostats that need to be replaced. There’s a number of people on here looking for this information as well and you would think that they would have sent another email closer to the deadline. I’ve looked everywhere to try to locate how to get this information and I’m unable to find anything

Re: How to get discount code for retiring Nest?

moralesvicente — Mon, 13 Oct 2025 17:31:06 GMT

Hello everyone,

Thank you for reaching out to the Google Nest Community Forum. I understand you haven’t received the discount code in your email to get the Nest Learning Thermostat (4th gen). No worries; it’s a pleasure to assist you. I appreciate your collaboration, especially to @David_Kand @CoolingWizard for the additional information.

To expedite assistance, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Best regards,

Daniel

Re: How to get discount code for retiring Nest?

rkovelamudi — Tue, 14 Oct 2025 06:22:18 GMT

Never mind, I found out that the email came from "googlehome" and traced it to the discounting from the link in the email. All good now. 👍

Thanks

Re: How to get discount code for retiring Nest?

Ashgoody — Wed, 15 Oct 2025 02:58:38 GMT

Hi Daniel, I just filled out the form. I also have not received an email with discount code for retiring next. Please advise. Thank you!

Re: How to get discount code for retiring Nest?

moralesvicente — Sat, 18 Oct 2025 21:22:06 GMT

Hello Ashgoody,

Thanks for filling out our form. A dedicated agent will be reaching out to you by email as soon as possible. We appreciate your patience, and please stay tuned.

Best regards,

Daniel

Re: How to get discount code for retiring Nest?

davisma — Sat, 18 Oct 2025 16:15:04 GMT

hi I having the same issue, can't find e-mail for discount code

Re: How to get discount code for retiring Nest?

davisma — Sat, 18 Oct 2025 17:03:08 GMT

I just fill out the form and submitted it

Re: How to get discount code for retiring Nest?

pjharrison — Sun, 19 Oct 2025 22:10:55 GMT

I can't locate the original email I received on replacing my generation 1 Nest thermostats. How can I get that info sent to me or contact someone. I have the seriel #s for my 3 Gerenration 1 units ?

Thanks,

Peter

Re: Horrible Customer Service from NEST

premob52 — Thu, 30 Oct 2025 15:13:41 GMT

Hi Angry, I have the same problem. My code also expired. What are the other providers ? I am struggling to find one with similar functionality and reasonable price.

Thermostats no longer supported

FLUFFYGES — Mon, 10 Nov 2025 20:23:22 GMT

I have a total of 13 Thermostats within 2 homes. Currently we see 6 that are not supported with the app. Assuming i need to purchase new devices to be able to have control with the app, how can you send me codes or details on how to get 6 discounted, new thermostats?

Re: Thermostats no longer supported

RobinC — Mon, 10 Nov 2025 21:44:16 GMT

I purchased the 4th gen through this app and paid $149. That is supposed to be the discount.

We just got the new one and are reading about it now. Do you know if they are an easy install by the homeowner?

Re: Thermostats no longer supported

DigDug77 — Tue, 11 Nov 2025 00:54:32 GMT

I have 2 Generation 2 thermostats. What app did you use for your discount?

Re: Thermostats no longer supported

Thelston — Tue, 11 Nov 2025 20:49:37 GMT

You’re not mad that they’re costing you six new thermostats? It’s a terrible business practice to hurt the early adopters and consumers that trusted in this company. forced obsolescence is it terrible business model, unless of course you buy six new thermostats from them!

Re: Thermostats no longer supported

RobinC — Tue, 11 Nov 2025 22:05:42 GMT

It took me there through the Nest App which I am having trouble navigating through now.

This is so irritating that they just had to make you purchase the new generation. Even Apple lets you use their old products you just don’t get all the upgrades.
They could have still allowed us to use the app just not all the new bells and whistles.