Nest thermostat won’t connect

RewBrassfield — Sun, 09 Nov 2025 04:27:46 GMT

brand new thermostat out of the box that you guys sent me will not connect to Wi-Fi

Re: Nest thermostat won’t connect

johnmubarak — Sun, 09 Nov 2025 04:38:43 GMT

Here are a few quick things to try:

Check your Wi-Fi network – Make sure it’s a 2.4GHz network (most smart thermostats don’t support 5GHz).
Restart your router and thermostat – Unplug your router for about 30 seconds, then power it back on. Remove the thermostat from its base for a minute, then reattach it.
Re-enter the Wi-Fi info manually – Double-check the password and SSID (network name) for any typos or spaces.
Move closer to the router – If possible, temporarily bring the thermostat closer to your router during setup.
Check for firmware updates – If the app shows an update prompt, install it before retrying Wi-Fi setup.