topic Nest thermostat won’t connect fails looking for “assisting device” what’s that? in Nest Thermostats https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-won-t-connect-fails-looking-for-assisting-device-what-s/m-p/62359#M14103 Mon, 13 Dec 2021 14:10:37 GMT Davidson 2021-12-13T14:10:37Z Nest thermostat won’t connect fails looking for “assisting device” what’s that? https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-won-t-connect-fails-looking-for-assisting-device-what-s/m-p/62359#M14103 Mon, 13 Dec 2021 14:10:37 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-won-t-connect-fails-looking-for-assisting-device-what-s/m-p/62359#M14103 Davidson 2021-12-13T14:10:37Z Re: Nest thermostat won’t connect fails looking for “assisting device” what’s that? https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-won-t-connect-fails-looking-for-assisting-device-what-s/m-p/68709#M15596 <P>I have 4 nest thermostats, and one nest cam. All worked fine.. yesterday one of the thermostats went offline. It showed on its screen connected and had Wi-Fi. Never could get to load. So I reset and now, I can’t reinstall to nest app or google home app <STRONG><U>because of failed looking for assisting device</U></STRONG>. The new camera I bought last week was doing same thing and tried everything.&nbsp;<SPAN>I have rebooted the phones, reinstalled the app, factory reset the nests, changed the WiFi name, turned on and off the 2.4Ghz WiFi band, nothing seems to fix it. Why does it have to have an assisting device to help start up faster. IT DOESNT WORK&gt; so many people are having this issue. FIX this please. I&nbsp;</SPAN></P> Wed, 22 Dec 2021 19:55:26 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-won-t-connect-fails-looking-for-assisting-device-what-s/m-p/68709#M15596 KYTeslaRacer 2021-12-22T19:55:26Z