topic Moved and want to deactivate my nest thermostat account. in Nest Thermostats

Moved and want to deactivate my nest thermostat account.

SB2817 — Wed, 06 May 2026 19:31:27 GMT

Please tell me how to deactivate my Thermostat account only.
I no longer live at the same address

I am not transferring the account

I no longer use a nest thermostat I do not have the thermostat it was left at my previous address

I do not have the serial code

I assumed that when I moved my wife was no longer available and the thermostat would no longer keep my information

apparently I was wrong because I can still login to the app and see the set temperature at my previous address home

please advise

David_K — Wed, 06 May 2026 20:03:10 GMT

The new owner will need to factory reset it in order to set it up with their account, assuming it's still a supported model.

As for your account:

If you have an existing, non-migrated Nest account, refer to the deletion steps here:
FAQs about accounts for the Nest app - Google Nest Help

If you're using a Google account, or migrated your Nest account to a Google account, see these steps:
Delete your Google Account - Google Account Help