topic My Account can't be migrated in Nest Thermostats

My Account can't be migrated

sutclifc — Thu, 16 Dec 2021 00:25:31 GMT

I am not interested in migrating my account. I just want to be able to change the temperature in my house! I can't manage to change to Google -- can't log in, don't get information, just get more and more frustrated.

If I am unable to continue with the Nest account, I will just have to change thermostats. I'm sure another company will be more responsive to my problems.

Re: My Account can't be migrated

rhadow — Thu, 16 Dec 2021 11:26:15 GMT

Lemme guess...your problem is that you bought the Nest thermostat yesterday--or at least after 2019. The registration procedure assumes that you have a Nest account to migrate. Because you don't, you are stuck.

Same for me. Nest Hub, four Nest Audios, and Chromecast all installed easily. The thermostat? A pretty, overpriced mirror.

You know what happens when a programmer ASSUMEs.

Re: My Account can't be migrated

sutclifc — Sat, 18 Dec 2021 14:30:33 GMT

I finally found how to NOT migrate. But I'll be watching for a bargain on a different set of thermostats and lights. This is becoming too much of a techie problem for me.

Re: My Account can't be migrated

jthomps802 — Wed, 02 Feb 2022 23:21:05 GMT

Is there a answer? Imstuck in the middle and cant get back in to cameras or thermostat

Re: My Account can't be migrated

Jeff — Fri, 15 Jul 2022 15:01:55 GMT

Hi, everyone.
In an effort to keep content fresh on the forums here and prioritize current issues, I'm going to go ahead and close up this thread. If you have any outstanding issues from this post or any other problems, please feel free to open up a new discussion.
Thanks,
- Jeff