https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/67893#M15418 <P>I have the same problem and it’s driving me mad. Wi-Fi is working in my home so it’s definitely the thermostat&nbsp;</P> Tue, 21 Dec 2021 18:51:06 GMT Ndy 2021-12-21T18:51:06Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/51920#M11422 <P>Been having the W5 error message for months now. Gone through the troubleshooting and reset multiple times with no success and there seems to be no way to contact customer support. Please help. Thank you</P> Sun, 28 Nov 2021 18:24:16 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/51920#M11422 JK2 2021-11-28T18:24:16Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/52025#M11448 <P>You can contact support through the link below, just follow the on screen steps -&nbsp;</P> <P><A href="https://support.google.com/googlenest/gethelp?hl=en" target="_blank">https://support.google.com/googlenest/gethelp?hl=en</A></P> Sun, 28 Nov 2021 22:24:57 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/52025#M11448 Ashepherdson 2021-11-28T22:24:57Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/67893#M15418 <P>I have the same problem and it’s driving me mad. Wi-Fi is working in my home so it’s definitely the thermostat&nbsp;</P> Tue, 21 Dec 2021 18:51:06 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/67893#M15418 Ndy 2021-12-21T18:51:06Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/78969#M17622 <P>I raised a support ticket over a week ago and have had NO repsonse from them, I'm starting to get a bit grumpy.&nbsp; Think it my be time to move over to Tado or Hive</P> Sat, 08 Jan 2022 13:28:16 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/WiFi-Network-Error-W5/m-p/78969#M17622 AnthonyInFrance 2022-01-08T13:28:16Z