https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71463#M16074 Tue, 28 Dec 2021 03:02:51 GMT dp101 2021-12-28T03:02:51Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71463#M16074 Tue, 28 Dec 2021 03:02:51 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71463#M16074 dp101 2021-12-28T03:02:51Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71475#M16077 <P>Having the same issue, verified through the router it is in fact connected and receiving / sending data (nest 1st gen or 2nd)</P> Tue, 28 Dec 2021 03:41:32 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71475#M16077 DanielJRiley6 2021-12-28T03:41:32Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71499#M16082 <P>I’m having the same issue. But when I check the nest it’s connected to the internet.&nbsp;</P> Tue, 28 Dec 2021 04:52:02 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71499#M16082 Chrisrod0731 2021-12-28T04:52:02Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71512#M16088 <P>I’m also having the same issue. Nest app says offline. I’m not physically at the house so I can’t reset in person. Is it possible to remotely reset?</P> Tue, 28 Dec 2021 05:55:00 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/71512#M16088 Peejay 2021-12-28T05:55:00Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/72262#M16216 <P>I had to reset while at home and it worked</P> Wed, 29 Dec 2021 06:10:25 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/72262#M16216 dp101 2021-12-29T06:10:25Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/72263#M16217 <P>Yes, mines was too. I had to reset and re-enter and it worked.</P> Wed, 29 Dec 2021 06:15:18 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/72263#M16217 dp101 2021-12-29T06:15:18Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/72265#M16218 <P>My Nest stated connected, but the APP was off-line. I reset the Nest and started over and it worked through the APP</P> Wed, 29 Dec 2021 06:18:11 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/my-nest-APP-states-it-is-off-line-however-the-device-is-connected-to-the/m-p/72265#M16218 dp101 2021-12-29T06:18:11Z