topic Heat link in Nest Thermostats

Heat link

Reid2505 — Sun, 09 Jan 2022 22:29:09 GMT

Nest heat ver3 link has died seems to be common fault 17 months old

Re: Heat link

CristianC — Wed, 12 Jan 2022 14:10:14 GMT

Hello @Reid2505,

Thanks for reaching out. I'll do my best to get this sorted for you as soon as possible.

Here are some helpful troubleshooting steps:

Press the button on the Heat Link and check if you have any lights on it
Check if the circuit breakers and the switches are set to on
Turn them off and then back on
Press on the button again and check for LEDs

Could you also help me with some answers to these questions?

How long has your thermostat been installed for?
Did the issue happen during the installation?
Is there any error on the Nest thermostat display?
Have you had any power cuts recently?
Have you had any work done on your electrical or heating systems recently?
If yes, was the power properly restored at the fuse board after work was done?
How many zones ( thermostats ) are present in the setup?

Regards,
Cristian

Re: Heat link

AlexD — Mon, 17 Jan 2022 11:19:56 GMT

Hi, I wanted to check in. Do you need any further assistance? If so, make sure to let me know.

Re: Heat link

CristianC — Tue, 18 Jan 2022 12:15:58 GMT

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.