topic Re: Internet went down for 24 hours nest thermostat won't show in the app, do I just reset it up? in Nest Thermostats

Internet went down for 24 hours nest thermostat won't show in the app, do I just reset it up?

rgaila — Fri, 20 Aug 2021 22:34:34 GMT

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Original Poster: brandon willis

Thermostat works fine, shows connected to wifi, but it had errors in app, I removed it now it wants me to do a compete setup again?

Am I missing soemthing? Or just go through all the setup steps again?

Re: Internet went down for 24 hours nest thermostat won't show in the app, do I just reset it up?

rgaila — Fri, 20 Aug 2021 22:35:19 GMT

Hi brandon willis,

Thank you so much for reaching out. If you have removed it from your account you will need to pair it again with your app and follow all the setup steps. Here you will find all the details on how to do it.

Let me know if you need anything else.

Best regards,

Vladut

- From Vladut, Community Specialist.