https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-remove-account-is-not-an-option-for-me/m-p/82091#M18312 <P>I got a new phone and opened the nest app and it didn't&nbsp; see my existing&nbsp; account&nbsp; so it created a new one under my Gmail.&nbsp; Currently&nbsp; I have an account linked to a different&nbsp; email. The new one of course doesn't&nbsp; have my profile information&nbsp; or devices.&nbsp; When I logged out and then into the original account it suggest I migrate to Gmail,&nbsp; &nbsp;when I do that it says that account already exists and to pick a different&nbsp; one.&nbsp; I then attempted to delete the Gmail one that was created, but delete is not an option like it is on my original account.&nbsp; How do I remove the Gmail one so I can perform the migration?&nbsp;</P> Wed, 12 Jan 2022 18:07:57 GMT Kdchelp 2022-01-12T18:07:57Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-remove-account-is-not-an-option-for-me/m-p/82091#M18312 <P>I got a new phone and opened the nest app and it didn't&nbsp; see my existing&nbsp; account&nbsp; so it created a new one under my Gmail.&nbsp; Currently&nbsp; I have an account linked to a different&nbsp; email. The new one of course doesn't&nbsp; have my profile information&nbsp; or devices.&nbsp; When I logged out and then into the original account it suggest I migrate to Gmail,&nbsp; &nbsp;when I do that it says that account already exists and to pick a different&nbsp; one.&nbsp; I then attempted to delete the Gmail one that was created, but delete is not an option like it is on my original account.&nbsp; How do I remove the Gmail one so I can perform the migration?&nbsp;</P> Wed, 12 Jan 2022 18:07:57 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-remove-account-is-not-an-option-for-me/m-p/82091#M18312 Kdchelp 2022-01-12T18:07:57Z