topic Re: Help setting up my nest thermostat in Nest Thermostats

Help setting up my nest thermostat

seanlee85 — Tue, 31 Aug 2021 20:11:26 GMT

Any advice on how to wire my nest thermostat? I've successfully done a handful but this one I can't seem to make work correctly.

Re: Help setting up my nest thermostat

Dc — Sun, 05 Sep 2021 17:04:03 GMT

It’s physically set up. We just need help trying to do the initial set up in the system and sync it to our phone. We’ve gone through all the steps using the QR code, and the key code and at the end we just get something went wrong.

Re: Help setting up my nest thermostat

GarrettDS — Fri, 10 Sep 2021 17:14:54 GMT

Hey there,

I'm so sorry for the delay in our response, but I wanted to hop in here to make sure we addressed your concern. I can definitely understand the confusion when it comes to thermostat issues as it can be very odd to figure out sometimes, but I'm happy to look into this for you.

First off, I would suggest using the Compatibility Checker to see if your system is compatible. Then, if it is, I would suggest contacting a pro to come out to help you with this since I know that the Nest thermostat is not compatible with stranded wires, every wire has to be connected to the Nest Thermostat system.

Please let me know if you have any further questions or concerns as I'm happy to help.

Best regards,

Garrett DS

Re: Help setting up my nest thermostat

GarrettDS — Mon, 13 Sep 2021 22:43:49 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Garrett DS

Re: Help setting up my nest thermostat

seanlee85 — Mon, 13 Sep 2021 22:47:40 GMT

I hooked it up myself after a little more research. So far it's working fine. We'll see if it works with the heat in a couple months (it did not my last attempt!)

Re: Help setting up my nest thermostat

GarrettDS — Mon, 13 Sep 2021 22:53:33 GMT

Hey folks,

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.

Garrett DS