topic Have lost mobile connection to Nest thermostat after buying new phone.mostat in Nest Thermostats https://www.googlenestcommunity.com/t5/Nest-Thermostats/Have-lost-mobile-connection-to-Nest-thermostat-after-buying-new-phone/m-p/83491#M18634 <UL><LI>&nbsp;</LI></UL> Fri, 14 Jan 2022 15:16:16 GMT Yvonneebrown 2022-01-14T15:16:16Z Have lost mobile connection to Nest thermostat after buying new phone.mostat https://www.googlenestcommunity.com/t5/Nest-Thermostats/Have-lost-mobile-connection-to-Nest-thermostat-after-buying-new-phone/m-p/83491#M18634 <UL><LI>&nbsp;</LI></UL> Fri, 14 Jan 2022 15:16:16 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Have-lost-mobile-connection-to-Nest-thermostat-after-buying-new-phone/m-p/83491#M18634 Yvonneebrown 2022-01-14T15:16:16Z Re: Have lost mobile connection to Nest thermostat after buying new phone.mostat https://www.googlenestcommunity.com/t5/Nest-Thermostats/Have-lost-mobile-connection-to-Nest-thermostat-after-buying-new-phone/m-p/88103#M19733 <P>Hey&nbsp;Yvonneebrown,&nbsp;</P> <P>&nbsp;</P> <P>Sorry for the delay here but thanks for posting and welcome to the Google Nest Community.&nbsp;</P> <P>&nbsp;</P> <P>Just to confirm, are you unable to see your Nest thermostat on your Nest app if using your new phone? If yes, are you logged into your Nest app using the same email address you used to set up your thermostat? Also have you tried logging out, force closing the Nest app, reopening it back then logging back in if it makes any difference.&nbsp;</P> <P>&nbsp;</P> <P>Best,&nbsp;</P> <P>Melba</P> Thu, 20 Jan 2022 07:05:48 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Have-lost-mobile-connection-to-Nest-thermostat-after-buying-new-phone/m-p/88103#M19733 MelbaDT 2022-01-20T07:05:48Z