topic Re: h71 error in Nest Thermostats

h71 error

Pebble — Sun, 05 Sep 2021 15:06:09 GMT

Hi. Had 2 nest systems only since 2019. Now I’m getting error message h71. 😢😢 yes iv tried everything that I’m told too do. Restart. Reset Reset back to factory settings etc. No joy. What a load of crap. Can anyone help 😊😊😊

In my old house use to have. System called the wave. Had it for years never ever let us down.

Re: h71 error

GarrettDS — Thu, 09 Sep 2021 21:24:09 GMT

Hey there Pebble,

Sorry to hear about the issues with your thermostat, I know it can be confusing, but I'm happy to look into this for you.

It appears that there is an issue with the Heat Link, and I would suggest reviewing this article to go through the troubleshooting steps.

Please let me know if you have any further questions or concerns.

Best regards,

Garrett DS

Re: h71 error

Hilary — Mon, 13 Sep 2021 02:00:52 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Hilary

Re: h71 error

Pebble — Mon, 13 Sep 2021 05:23:52 GMT

Hi thanks for this yes I have seen the reply .
I tried all off the suggestions & none worked. I eventually phoned up the google nest help line & they talked me through the process ( they were very good & patient). It all got sorted menu thanks

regs

Pebble

Re: h71 error

GarrettDS — Tue, 14 Sep 2021 21:26:21 GMT

Hey folks,

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.

Garrett DS