topic Re: Nest Wifi in Nest Thermostats

Nest Wifi

LaurieSmith — Mon, 22 Nov 2021 14:43:20 GMT

My nest will no longer connect to my wifi network and displays a w5 error. Other devices are connected and I have tried resetting network connections and resetting to factory settings. Please advise any useful suggestions? I’ve restarted my router and have no restrictions on devices connecting.

Re: Nest Wifi

Jeff — Mon, 03 Jan 2022 23:27:03 GMT

Hey, LaurieSmith.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Re: Nest Wifi

Jeff — Fri, 21 Jan 2022 20:52:22 GMT

Hi, LaurieSmith.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Nest Wifi

Jeff — Thu, 27 Jan 2022 23:01:49 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks