topic Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the in Nest Thermostats

Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the APP

SPF5000 — Mon, 08 Nov 2021 16:58:18 GMT

My Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the APP only? I only want to move this within the app, -the physical thermostat is in the right place.

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in ...

Jake — Wed, 19 Jan 2022 22:07:13 GMT

Hey SPF5000,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in ...

Jake — Fri, 21 Jan 2022 19:03:17 GMT

Hey SPF5000,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

tstock — Mon, 24 Jan 2022 18:00:59 GMT

I have the same problem. Under "device information", "home" is grayed out, so i can't move it to the right house.

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

CancerManTM — Thu, 03 Mar 2022 18:27:21 GMT

Has anyone gotten an answer to this? after the migration from the Nest app to the Google Home app I have the same issue.

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

djwhite1967 — Mon, 23 May 2022 02:44:54 GMT

I have this same problem and can't find the answer. I have removed it and re-added it back to the Nest account multiple times and it always attaches to the wrong house in Google Home!

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in ...

djwhite1967 — Mon, 23 May 2022 02:45:24 GMT

I need assistance with this.

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

The1General — Sun, 03 Jul 2022 20:20:41 GMT

I have the same problem after I migrated to Home

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

ChrisDornan — Sun, 17 Jul 2022 17:46:04 GMT

Having an identical problem

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in ...

ChrisDornan — Sun, 17 Jul 2022 17:46:35 GMT

It appears this problem is still unanswered

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

ChrisDornan — Sun, 17 Jul 2022 19:00:26 GMT

The solution is to sign out of all your nest accounts and google accounts on your smart phone. Create a new google account specifically for the second home. Share access to the second home to the new account from your primary account. Sign into the secondary account and the secondary account only. Use it to setup up the Nest. Sign out of the secondary account. Sign back into your normal nest and google accounts.

It should not be this much of a headache. Shame on Nest and Google.

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

donutmaster — Sat, 23 Jul 2022 17:19:01 GMT

Wow this is another example of unthinkably bad planning and QC by Google. Abysmal.

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

nestblows — Tue, 13 Dec 2022 14:44:06 GMT

In case somebody at google thinks this is a solution i am here to say there is no way i will do this. I’ll get rid of the nest first.

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

EdwardT — Fri, 16 Dec 2022 23:38:03 GMT

Hi nestblows,

Thanks for the response. I understand that this is not an easy way to resolve this. We appreciate users who are keen on sharing with us their thoughts. We'll take this as feedback. We're always here if there's anything else you need.

Thanks,

Edward

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

nestblows — Sat, 17 Dec 2022 00:15:40 GMT

Yes. I need to be able to move my nest thermostat from Home A to Home B in Google Home in at most 8 taps and without leaving the app. Until I trash the whole system.

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

EdwardT — Wed, 21 Dec 2022 03:13:24 GMT

Hi nestblows,

Rest assured that we'll take note of it — we'll ensure that we'll learn from your experience as we continually improve our products and services.

Thanks,

Edward

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

EdwardT — Mon, 26 Dec 2022 22:46:38 GMT

Hi nestblows,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

Ljohnson1019 — Tue, 27 Dec 2022 20:17:42 GMT

I'm also improved by this. Incredibly frustrating...

Re: Nest thermostat is associated with WRONG home. How do I move that to the appropriate home in the

EdwardT — Thu, 29 Dec 2022 22:59:02 GMT

Hi Ljohnson1019,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

Thanks,

Edward