topic Re: Password in Nest Thermostats

Password

Thu, 27 Jan 2022 13:46:09 GMT

My main Nest Gen 3 won’t respond to my iPhone App if I’m away from home. I think the password needs changing but when I request a link to change the password I’m not receiving an email to do this. Any suggestions?

Re: Password

A1d360 — Thu, 27 Jan 2022 15:31:12 GMT

I know this sounds a bit obvious but have you checked your email spam folder just incase the mails are going there. also is you email address uptodate in the app maybe ?

Re: Password

MelbaDT — Wed, 02 Feb 2022 01:43:21 GMT

Hey folks,

Appreciate your answer and suggestion, A1d360.

Sorry for the delayed response, Julieann but thanks for reaching out to the Google Nest Community. I wanted to drop by and check if everything is covered here. Have you tried A1d360's suggestion? Also, do you have a migrated Google account or are you still using the old Nest one?

Best,

Melba

Re: Password

MelbaDT — Sat, 05 Feb 2022 05:21:28 GMT

Hey there,

Checking back in — do you still need help with your Nest account?

Best,

Melba