topic Re: Cannot complete setup in Nest App; hangs on serial number entry in Nest Thermostats

Cannot complete setup in Nest App; hangs on serial number entry

edxxx002 — Thu, 02 Dec 2021 23:08:04 GMT

Today I installed a Nest Learning thermostat and when I try to setup the Nest app on my phone it stalls on 'Choose the last 4 digits of your devices serial number'. The page does not display the serial number at all and there is no way to get past this part of the setup. From a few searches it appears to be a general problem reported by others who try to setup Nest cameras. Is there a work around or patch coming that fixes this issue? Thanks.

Re: Cannot complete setup in Nest App; hangs on serial number entry

mmusid70 — Fri, 28 Jan 2022 17:11:23 GMT

Can’t complete set up

Re: Cannot complete setup in Nest App; hangs on serial number entry

mmusid70 — Fri, 28 Jan 2022 17:13:16 GMT

Cant complete set up

Re: Cannot complete setup in Nest App; hangs on serial number entry

BD2 — Sun, 19 Jun 2022 19:44:13 GMT

I have the same issue even I restarted Nest. I know serial no but no way for me to pick last 4 serial no. What can I do now?