topic Wifi in Nest Thermostats

Wifi

Grinham — Thu, 16 Sep 2021 08:58:12 GMT

Working fine for over a year now it has lost connection and will not display available WiFi networks. Tried all solution in help without success.

Re: Wifi

David_K — Fri, 17 Sep 2021 13:39:06 GMT

What model of thermostat do you have and what country are you located in? I'm assuming by tried all solutions, you mean the ones in this help article?

Re: Wifi

endicott65 — Fri, 17 Sep 2021 23:50:53 GMT

There are a number of recent posts about the Nest E thermostat no longer charging / holding a charge / connecting to WiFi. Some are blaming the problem on a bad Wi-Fi chip.

Re: Wifi

Jake — Tue, 05 Oct 2021 22:02:40 GMT

Hey Grinham,

I wanted to follow up with you, and see if you still are having trouble with the Wifi? Please let me know, as I would be happy to look into this further for you.

Best regards,

Jake

Re: Wifi

GarrettDS — Fri, 08 Oct 2021 22:30:44 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Wifi

GarrettDS — Tue, 12 Oct 2021 16:24:28 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS