topic Re: Nest learing thermostat outside temperture is incorrect on 2 out of 3 thermostats in Nest Thermostats

Nest learing thermostat outside temperture is incorrect on 2 out of 3 thermostats

Bic — Thu, 16 Dec 2021 13:51:29 GMT

On 2 out of 3 Nest learing thermostats, 2 out of three show incorrect outside temp by 10 degrees higher. I have gone to the thermostat to check location, but there is no location setting since it is connected to the app. I have checked all setting on the app in IOS and Androis and web browser. Location and zip are all correct. All are connect to the same wifi inside the same house. Info on all 3 is as follows. I hope someone from Google can help.

Thank you.

Den (outdoor temp is over 10 degrees higher)

Model Nest Learning Thermostat Display (3rd Generation)

Backplate model Backplate-5.4

Serial no. 09AA01AF29191DGD

Device ID 6416660000B89A4F

Software 6.2-22

Updated Oct 19, 2021 1:51 AM

Wi‑Fi MAC xxxxxxxxxxxxx

IP xxx.xxx.x.x

Last contact Just now

Battery 3.91 volts

Sunroom (outdoor temp is correct)

Model Nest Learning Thermostat Display (3rd Generation)

Backplate model Backplate-5.4

Serial no. 09AA01AF10210GUM

Device ID CCA7C10000132D1C

Software 6.2-22

Updated Oct 27, 2021 2:00 PM

Wi‑Fi MAC xxxxxxxxxxxx

IP xxx.xxx.x.x

Last contact Just now

Battery 3.82 volts

Bedroom (outdoor temp is over 10 degrees higher)

Model Nest Learning Thermostat Display (3rd Generation)

Backplate model Backplate-5.4

Serial no. 09AA01AF29191D65

Device ID 6416660000A52190

Software 6.2-22

Updated Nov 2, 2021 11:40 AM

Wi‑Fi MAC xxxxxxxxxx

IP xxx.xxx.x.x

Last contact Just now

Battery 3.92 volts

Re: Nest learing thermostat outside temperture is incorrect on 2 out of 3 thermostats

BRiddle62 — Mon, 31 Jan 2022 16:58:17 GMT

On my Nest, the display shows incorrect outside temp. How I wish it were 59 in my zip code, but it's ############ at best. how can this be fixed? My zip is correct...even chose another near, but no effect. Thanks,

Re: Nest learing thermostat outside temperture is incorrect on 2 out of 3 thermostats

Helpmeout — Tue, 01 Feb 2022 01:16:56 GMT

I have 2 Nest thermostats. One in IL and one in TX. The IL is showing the current temp in Tx. Need to get answers on how to fix this. (IL thermostat has the correct IL zip code entered during the set up)

Re: Nest learing thermostat outside temperture is incorrect on 2 out of 3 thermostats

Helpmeout — Tue, 01 Feb 2022 01:18:36 GMT

Follow up: I just finished support with their chat. She sent me a link so she can see my thermostat setup. Said I should have used a different email for my 2nd nest thermostat, then add it to my app. She sent me some files on how to remove what I did and re-add to my app. I’ll add a screen shot of the file names and you can search for them.
this should help anyone with the same issue I am having. 2 thermostats in 2 different locations, and one app to manage both

Re: Nest learing thermostat outside temperture is incorrect on 2 out of 3 thermostats

Helpmeout — Tue, 01 Feb 2022 01:14:42 GMT