https://www.googlenestcommunity.com/t5/Nest-Thermostats/nest-thermostat/m-p/97585#M21722 <P>Hi&nbsp;stevemartin,</P> <P>&nbsp;</P> <P>Thanks for reaching out and I'm sorry to hear about what's happening.</P> <P>To give us a better look on what's going on, we could try to restart your Nest thermostat and pull it out from the base. Try and charge it using a USB and then put it back to the base.<BR /> <BR /> Your Nest thermostat will restart then try and select the same option again.</P> <P>&nbsp;</P> <P>Let us know how it goes.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Ryan</P> Wed, 02 Feb 2022 19:51:04 GMT Ryan_G 2022-02-02T19:51:04Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/nest-thermostat/m-p/93292#M20860 <P>When I go to select and press on "Nest App/Low Battery" won't respond while all the others work fine</P> Thu, 27 Jan 2022 02:29:51 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/nest-thermostat/m-p/93292#M20860 stevemartin 2022-01-27T02:29:51Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/nest-thermostat/m-p/97585#M21722 <P>Hi&nbsp;stevemartin,</P> <P>&nbsp;</P> <P>Thanks for reaching out and I'm sorry to hear about what's happening.</P> <P>To give us a better look on what's going on, we could try to restart your Nest thermostat and pull it out from the base. Try and charge it using a USB and then put it back to the base.<BR /> <BR /> Your Nest thermostat will restart then try and select the same option again.</P> <P>&nbsp;</P> <P>Let us know how it goes.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Ryan</P> Wed, 02 Feb 2022 19:51:04 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/nest-thermostat/m-p/97585#M21722 Ryan_G 2022-02-02T19:51:04Z