topic Re: Thermostat delay message in Nest Thermostats

Thermostat delay message

Jmosk — Tue, 21 Dec 2021 16:05:53 GMT

Ive had the nest thermostat for 2 years now. has been working fine up until now. I have a C wire.

Lately Im noticing when the thermostat clicks on, I see a 3 minute delay message. Boiler goes on, then after 3 minutes goes off, then goes back on. Sometimes the boiler stay on till it reaches the desired temperature and sometimes it will go on and off because of the dealy. this morning the boiler went on and off in a span of 15 minutes. The thermostat screen never goes blank, so im assuming there is enough power going to it. Any ideas?

Re: Thermostat delay message

Jmosk — Thu, 23 Dec 2021 19:34:56 GMT

Im trying to find out if this is a normal operation? delayed 3 minute message should go on everytime the boiler clicks on?

Re: Thermostat delay message

LegacyR — Thu, 03 Feb 2022 15:58:16 GMT

I'm seeing this exact situation with my Nest and my boiler. Never noticed this message until recently.

Re: Thermostat delay message

Jmosk — Thu, 03 Feb 2022 16:46:12 GMT

I was on the phone with nest. They didn’t help. I decided to delete the thermostat from the app. Then I did a factory reset on the thermostat. Once that was done, I added the thermostat back into the app and that seemed to do the job for me.

I think the last firmware update may have messed things up a bit.

Re: Thermostat delay message

LegacyR — Sat, 05 Feb 2022 01:03:54 GMT

So far so good. After doing exactly as you said I've not yet seen the delay. Fingers crossed!

Re: Thermostat delay message

Lynnsosa — Fri, 11 Feb 2022 22:09:49 GMT

How do you factory reset?

Re: Thermostat delay message

Jmosk — Sat, 12 Feb 2022 23:51:12 GMT

It’s in the settings in the thermostat. Just turn to reset.

Re: Thermostat delay message

StateOfTate — Sat, 05 Mar 2022 22:39:42 GMT

There are a bunch of threads here with people having a similar problem with no help from Google or solutions. This is the first one I have found where someone had success. So, thanks Jmosk!

I'm trying a restart now, so I don't have to go through the burden of resetting everything. If that doesn't work, I'll try a reset.

Re: Thermostat delay message

bylmy — Thu, 16 Jun 2022 17:31:07 GMT

Having the same issue and it only happens when I turn the AC on. We have 3 exactly same ACs with 3 same Nest and wiring. However the other two works smooth. I tried reset and add it back again but no help. The issue is still. Weird.

Re: Thermostat delay message

Pdv — Fri, 05 Aug 2022 23:13:35 GMT

Same issue for my AC. It would turn on for 30seconds then stop and go onto a 2min countdown cycle. I tried to do a factor reset many times which worked and AC would run normally but the very next time it would do the annoying cycle thing. What seems to be the issue for me is if I set the temperature to cool down any more then 2-3 degrees below the room temp it would cause the issue. If I set at 1-2 below room temp it worked! A little annoying as I have to slowly adjust as the room gets cooler but not as much as the delay cycle thing. Hope it helps!

Re: Thermostat delay message

dware22 — Fri, 19 Aug 2022 23:45:34 GMT

Following, I'm having similar issue. Cooling goes to delayed for 3mins then turn Immediately back on during temp change on my schedule. Temp does not rise high enough to turn off. Just gradually increase around 2 -3 degress from room temperature until sunset but AC is turning off during peak hot part of the day when it should be still running.. Just started recently.

Re: Thermostat delay message

Sthelima — Wed, 14 Jun 2023 01:18:41 GMT

Yes, this is extremely annoying, and happening any time I try cooling. It only turns on for maybe 30 seconds, then waits 2+ minutes, over and over. No cooling really ever happens.

Re: Thermostat delay message

unsatisfiedcust — Sat, 17 Jun 2023 00:42:49 GMT

I have the same issue. I have common wire and battery says it is at 3.96v. I have found several threads with this issue and the community specialist comes into the thread with,

"I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake"

which offers no assistance or suggestions, there is no longer a phone number to call, and they do not offer email support. it would seem that many people are experiencing this problem and google is offering no assistance. I am considering a non-google product as this is terrible customer service. My device is shutting off during peak hours and my home heats up to 80+ degrees. it did not do this with the old school mercury thermostat. Can google offer any support or should i throw it away and buy a superior product not made by google?

Re: Thermostat delay message

Markjosephp — Sat, 17 Jun 2023 20:11:17 GMT

Hello everyone,

Thanks for reaching out to the Google Nest Community Forum. I'd be happy to take a look at this.

The delay in message is usually caused by a power-related concern, as your thermostat only controls your system, but it appears that the system isn't efficient enough to reach the target temperature. Most of the time, it appears when trying to activate the system. With this, could you please help me with your thermostat's power readings? You can find them in the Technical Info for the Nest Learning Thermostat or the Nest Thermostat E and Equipment Settings for the Nest Thermostat 2020 model.

I'll look forward to your response.

Regards,

Mark

Re: Thermostat delay message

Markjosephp — Sat, 08 Jul 2023 21:56:51 GMT

Hello there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

Re: Thermostat delay message

Sthelima — Tue, 20 Jun 2023 22:26:01 GMT

Yes, I still need help! Power info shows:

Vin: 36.821 V

Lin: 385

Ps: C 385

Re: Thermostat delay message

Markjosephp — Sat, 08 Jul 2023 22:34:33 GMT

Hi Sthelima,

I'm sorry for the late response. Can you check its Wiring Info in the Equipment settings to see if there's a missing wire detected? If so, try updating the thermostat by restarting it in its settings. Also, remove the thermostat display from its base and inspect that all wires are properly connected and that the tabs are pushed down.

Let me know how it goes.

Regards,
Mark

Re: Thermostat delay message

Markjosephp — Wed, 12 Jul 2023 05:16:55 GMT

Hello there Sthelima,

Checking back in — how's it going? Still need our help?

Thanks,

Mark

Re: Thermostat delay message

Sthelima — Wed, 12 Jul 2023 12:34:22 GMT

I actually figured it out. It wasn't an issue with the Nest, but instead that two of the wires were switched when it was last serviced. Thanks for all of the helpful suggestions and feedback!

Re: Thermostat delay message

Markjosephp — Fri, 14 Jul 2023 04:46:39 GMT

Hi Sthelima,

I appreciate the update. I'm glad to hear that it was sorted out. It looks like we have come to a solution, so I'm going to lock this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

Regards,
Mark