topic Re: Heat Link Question in Nest Thermostats

Heat Link Question

Adi66 — Tue, 08 Feb 2022 16:29:12 GMT

Hi, so i have just bought a gen 3 learning thermostat with the heat link box and as soon as i removed it from the box i noticed the heat link box did not have nest stamped in the middle like all the others I,ve seen, is this a new design or have i been sold a fake ?

Re: Heat Link Question

Frustratedddd — Wed, 09 Feb 2022 12:50:01 GMT

Looks like your not getting an answer from the advisors!

The Heat Link is correct, Google changed the design a little where they removed the Nest words from the button. You will also notice the display has nothing written on the screen, look at an older version, and that will have the words Nest at the top.

You have the later version

Re: Heat Link Question

Adi66 — Wed, 09 Feb 2022 13:40:45 GMT

Thanks for the reply, glad I,ve not bought a dud, now to find someone to fit it 🤔

Re: Heat Link Question

DragosC — Fri, 11 Feb 2022 13:46:27 GMT

Hi there @Adi66

Thanks for reaching out and sorry for the delay in response. Our responses are a bit slower than usual due to high volumes. If you could provide us please with a picture, we'll be able to tell.

Re: Heat Link Question

CristianC — Mon, 14 Feb 2022 12:22:23 GMT

Hello there. Just checking in. Let me know if you still need assistance.

Re: Heat Link Question

CristianC — Wed, 16 Feb 2022 12:34:25 GMT

Hello again. It's been a while since this thread was last updates so I'm going to lock it. If anything comes up, feel free to open a new one.