topic Re: No "Hold" function on this "smart" thermostat... in Nest Thermostats

No "Hold" function on this "smart" thermostat...

KeithDPatch — Tue, 31 Aug 2021 22:53:09 GMT

1) First of all, why doesn't the Nest Web app tell me what version, etc my thermostat is??? It should, as this help page requires the thermostat model info.

2) More importantly, why is there no "Hold" button/setting... My old manual timer-based Honeywell thermostat had this, as do lots of other "dumb" and "smart" thermostats...

I saw at least one other hold button complaint on this web site from over 1.5 years ago, and this simple feature has STILL not been made available. Come on Google, adding this feature isn't rocket science or brain surgery...or even rocket surgery!

Re: No "Hold" function on this "smart" thermostat...

Passacaglia — Tue, 07 Sep 2021 00:38:19 GMT

I agree. I have a schedule set for a "normal" week, but if something changes I want to set a temperature and hold it.

This is ridiculous, that there is no such capability unless I delete my laboriously created schedule.

Re: No "Hold" function on this "smart" thermostat...

jseib2293 — Tue, 07 Sep 2021 12:57:38 GMT

As I read through the online info on the thermostats, there is apparently a Nest thermostat and a nest "Learning" thermostat that are two different thermostats. They look different and function different...? I am reading that the nest thermostat has a hold option, but the nest learning thermostat does not. I definitely need the "hold" option to So i guess i wasted my money by purchasing the wrong thermostat? DOes anyone know what other features are different between the two thermostats? Id hate to switch it out again only to find another limitation with the other thermostat. I dont use the learning feature anyway, it drives me crazy because we dont walk near the thermostat very often so it thinks we are away all the time.

Re: No "Hold" function on this "smart" thermostat...

Ump11 — Fri, 10 Sep 2021 01:02:14 GMT

Just installed the Nest Thermostat, and it a very disappointing that such a basic feature is not a option.

Re: No "Hold" function on this "smart" thermostat...

GarrettDS — Fri, 10 Sep 2021 17:19:24 GMT

Hi there,

Sorry for the late response, but I wanted to hop in here to see how I could help.

I apologize that there is no Hold function on the thermostat and am happy to take this feedback and pass it along to the appropriate team as we are always wanting to improve our products and services.

Please let me know if you have any further questions or concerns.

Best regards,

Garrett DS

Re: No "Hold" function on this "smart" thermostat...

jseib2293 — Mon, 13 Sep 2021 22:02:10 GMT

well, I read that a different model, Nest thermostat ( as opposed to the Nest learning thermostat) does have a hold function. IS that correct, is there any other feature that is different? I already deactiveted the learning function in favor of pre programming temperatures. Can you confirm that a simple "hold temperature" option is available on that

Re: No "Hold" function on this "smart" thermostat...

KeithDPatch — Mon, 13 Sep 2021 22:23:03 GMT

I believe you bought the wrong thermostat...

Re: No "Hold" function on this "smart" thermostat...

KeithDPatch — Mon, 13 Sep 2021 22:24:27 GMT

Why can;t you add a "Hold" function?

It seems to be a very basic function that was left off the Nest Learning Thermostat...

Re: No "Hold" function on this "smart" thermostat...

GarrettDS — Tue, 14 Sep 2021 16:08:48 GMT

Hey all,

I found a great article that will help you with showing you how to hold the temperature. Keep in mind that it does only apply to the Nest Thermostat.

Please let me know if you have any further questions.

Best regards,

Garrett DS

Re: No "Hold" function on this "smart" thermostat...

GarrettDS — Fri, 17 Sep 2021 17:24:02 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Garrett DS

Re: No "Hold" function on this "smart" thermostat...

KeithDPatch — Fri, 17 Sep 2021 18:18:01 GMT

Hi Garrett--

Yes, I saw your response about the Nest Thermostat.

Unfortunately, you apparently missed that I was asking about the Nest Learning Thermostat.

So it looks like I (and others) just have to wait for a firmware release that adds this basic functionality.

Re: No "Hold" function on this "smart" thermostat...

KeithDPatch — Fri, 17 Sep 2021 18:20:21 GMT

Above, Garrett gave a link to instructions for using the "Hold" functionality on the Nest Thermostat.

You and I have the Nest Learning Thermostat and are out of luck...

Re: No "Hold" function on this "smart" thermostat...

Jake — Fri, 17 Sep 2021 18:55:28 GMT

Hey all,

Just watned to reach out and see if you are in need of any help? Please let me know if you have any questions from here.

Best regards,

Jake

Re: No "Hold" function on this "smart" thermostat...

GarrettDS — Mon, 20 Sep 2021 22:20:38 GMT

Hey folks,

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,

Garrett DS