topic Re: No response from community experts in Nest Thermostats

No response from community experts

gmay — Fri, 11 Feb 2022 21:23:38 GMT

12,18, and ,20 hours and no response to the customer questions from the so called "community experts". My question is this, how many community experts are dedicated to the Nest thermostat forum ad how does Google pay you for your "expert" responses?

Re: No response from community experts

Cathal_S — Fri, 11 Feb 2022 22:02:47 GMT

Hi gmay,

You can learn more about the Google Product Experts program from the link below.

https://productexperts.withgoogle.com/what-it-is

Regards,

Cathal

Re: No response from community experts

johnCNA — Sat, 12 Feb 2022 03:39:34 GMT

The Community site is made up of users who volunteer to help others.

The official Google support site is located below.

https://support.google.com/googlenest/gethelp

Re: No response from community experts

Ryan_G — Wed, 16 Feb 2022 22:18:26 GMT

Hi everyone,

Thanks for being here in the Google Nest Community.

@Cathal_S and johnCNA thank you for always helping out.

@gmay, the link provided to you by our PE's will provide answers to your questions about being a PE.

If you need additional help, please don't hesitate to get back to us by replying to this thread.

Regards,

Ryan

Re: No response from community experts

Ryan_G — Sun, 20 Feb 2022 16:53:58 GMT

Hey everyone,

I just wanted to follow up and see if anyone is still in need of help? Please let me know, as I would be happy to answer any questions you may have.

Best regards,

Ryan

Re: No response from community experts

Ryan_G — Wed, 23 Feb 2022 17:53:22 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan