topic Re: Adding telephone number to Presence Sensing in Nest Thermostats

Adding telephone number to Presence Sensing

DragRacerX — Sun, 06 Feb 2022 19:00:13 GMT

I have the Nest Thermostat in a Home Location with 4 separate Family Member phone numbers. 3 of the phone numbers are iPhones, the other is an Android. When my Nest Thermostat was setup originally, ONLY my iPhone number was entered & it is the ONLY number that shows up on the Presence Sensing Phones screen in my Google Home app. My question is: HOW DO I ADD THE OTHER 3 PHONE NUMBERS? I have searched quite a bit for the answer, but have not found the answer. I expected that there would be an Add Phone option on the above screen. I have found how to add a Gmail address, but not a telephone number. Phone numbers are required for determining if anybody is home or everybody is away.

Re: Adding telephone number to Presence Sensing

Ryan_G — Sun, 13 Feb 2022 22:31:50 GMT

Hi DragRacerX,

Thanks for reaching out and we're sorry for the delay.

To be able to use multiple devices for the Home Away Assists/Routines, you'll need to add the other email address as a member of the family. Check out this link to know more on how to add members.

To organize and manage your devices in the Google Home app, you can create a home. Then, you can invite home members who will share control of the home and its devices. Complete steps here.

I hope it helps.

Regards,

Ryan

Re: Adding telephone number to Presence Sensing

Ryan_G — Wed, 16 Feb 2022 22:35:49 GMT

Hey DragRacerX,

I just wanted to follow up and see if anyone is still in need of help? Please let me know, as I would be happy to answer any questions you may have.

Best regards,

Ryan

Re: Adding telephone number to Presence Sensing

Ryan_G — Sun, 20 Feb 2022 17:01:48 GMT

Hey DragRacerX,

I just wanted to follow up and see if you still need help? Please let me know, as I would be happy to answer any questions you may have.

Best regards,

Ryan

Re: Adding telephone number to Presence Sensing

Ryan_G — Wed, 23 Feb 2022 21:11:02 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan