topic Re: Another failed heatlink in Nest Thermostats

Another failed heatlink

typeusername — Thu, 03 Mar 2022 07:26:41 GMT

Hi Ana. You helped me with a replacement heatlink last year and our second one has just failed. I've done all the troubleshooting tests with no response and sent you an email to ask for a replacement. I'd appreciate your help again. Thanks and all the best.

Re: Another failed heatlink

CristianC — Thu, 03 Mar 2022 12:52:35 GMT

Hi there. Thanks for reaching out. We'd like to open up a case for you. Please reach out to us on chat/phone/social media by clicking here.

Re: Another failed heatlink

AlexD — Mon, 07 Mar 2022 12:31:57 GMT

Hi, I wanted to check in. Did you manage to get in touch with my colleagues? Make sure to let me know if you need any further assistance.

Re: Another failed heatlink

DragosC — Tue, 08 Mar 2022 12:58:02 GMT

Since I haven't heard from you in a while, I'll have to close this thread. Should anything else come up, please open another thread and we'll take it from there. Have a good one and stay safe!