topic Help Connecting Nest Thermostat to Network in Nest Thermostats

Help Connecting Nest Thermostat to Network

Faded — Sun, 20 Mar 2022 20:30:03 GMT

So I have a Nest thermostat which was connected to my network fine through my Fritz!Box. However, this weekend I installed some powerline/wi-fi extenders (TL-WPA4220 KIT) and moved my router. Since doing so I can no longer get my Nest Thermostat to connect.

The only way I have solved this is to turn off all security on my router and connect, however as soon as I turn the security back on the Thermostat disconnects.

Any help/advice would be appreciated.

Re: Help Connecting Nest Thermostat to Network

Ryan_G — Mon, 28 Mar 2022 04:19:43 GMT

Hi Faded,

Thanks for reaching out and we're sorry to hear about what's happening.

Based on your descriptions, your Google Nest thermostat is working fine, however, the security protocol on your router is preventing it from connecting successfully.

Check out this link for the complete guides and the compatible settings for your Google Nest thermostat.

Let me know how it goes by replying to this thread.

Best regards,

Ryan

Re: Help Connecting Nest Thermostat to Network

Ryan_G — Thu, 31 Mar 2022 07:46:17 GMT

Hey Faded,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Best regards,

Ryan

Re: Help Connecting Nest Thermostat to Network

Ryan_G — Sat, 28 May 2022 20:32:40 GMT

Hey folks,

Thanks for visiting the Google Nest Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Hope this helps!

Kind regards,

Ryan