topic Re: Nest Speaker stopped ability to set Nest Thermostat temperature in Nest Thermostats

Nest Speaker stopped ability to set Nest Thermostat temperature

kmand — Sun, 27 Feb 2022 14:44:40 GMT

Until the other day my Nest Speakers could both answer "Whats the Inside Tempratrue" and "Set Temprature to XXX". A couple of days ago the first continues to work, but the second gets "Sorry it looks like Nest isn't available right now".

The same is true from the Google Assistant on my Android Phone. However, the Nest APP on the phone still can display and set the temperature.

How can I fix this?

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

gerryw — Sun, 27 Feb 2022 18:11:37 GMT

I'm here for the exact same reason. I changed to a new phone a few days ago and in that process, I ended up finally caving into 2-factor authentication for the Nest thermostat (I usually keep a desktop computer google chrome browser tab open on my nest and I caved into that setting there). I'm wondering if that might be to blame, although I think I've used voice control of the thermostat since the new phone was introduced. Regardless, I'm having the same issues you are so either I did something or google did something since your post is only 3 hours old.

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

Jen9733 — Sun, 27 Feb 2022 20:08:35 GMT

I also I am having the same issue with the iPhone. My nest is working on my phone as well but it says when I want to see what the temperature is on Google home I get sorry looks like nest is not available right now. This issue has been going on for two days now.

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

kmand — Wed, 02 Mar 2022 14:23:11 GMT

Ultimately I called Google support and they thought it was related to incomplete conversion from the old Nest account to a Google account. They had me reset the thermostat to factory and readd it to the Google account. Now its working properly from Google assistant, Google Home, and Google Speakers and Hub.

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

MelbaDT — Tue, 08 Mar 2022 11:19:39 GMT

Hey folks,

Thanks for keeping us in the loop and for sharing what had resolved your concern, kmand.

Jen9733 and gerryw, could you also try what kmand did and let me know if the issue persists on your end?

Best,

Melba

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

MelbaDT — Wed, 16 Mar 2022 03:14:12 GMT

Hey Jen9733 and gerryw,

Checking back in — still need our help with the integration of your Nest thermostat and Google Home speakers?

Best,

Melba

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

gerryw — Wed, 16 Mar 2022 04:53:29 GMT

I'm all set now. Resetting the thermostat and entering all my information again corrected my problem.

Gerry

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

MelbaDT — Thu, 17 Mar 2022 01:30:31 GMT

Hi gerryw,

Thanks for the update and I'm glad that you're back on track.

@ Jen9733, are you good with yours too? Keep us posted.

Best,

Melba

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

MelbaDT — Tue, 22 Mar 2022 06:45:30 GMT

Hey Jen9733,

Checking back in — how's your thermostat now?

Best,

Melba

Re: Nest Speaker stopped ability to set Nest Thermostat temperature

MelbaDT — Wed, 23 Mar 2022 07:23:20 GMT

Hi,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. Should you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba