https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/130178#M28155 <UL><LI>Yes I did all you suggested. The Heat Link &nbsp;is faulty. Google will replace it at no charge. Thanks&nbsp;</LI></UL> Sun, 27 Mar 2022 08:30:55 GMT RJWebster 2022-03-27T08:30:55Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/128865#M27904 <P>My Nest heat link is not working, There is power to it but it won’t work at all. I have tried all H71 suggestions but to no avail. The unit is not very old. Where can I get another heat link?&nbsp;</P> Thu, 24 Mar 2022 20:03:59 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/128865#M27904 RJWebster 2022-03-24T20:03:59Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/129232#M27989 <P>Thanks for letting us know, <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/125577">@RJWebster</a><BR /><BR />Could you tell me please when did the situation start occurring first and when was the thermostat installed?<BR /><BR />Also, please answer to the following questions:<BR /><BR />Are there any lights on the Heat Link? Does the boiler activate when calling for heat by pressing the Heat Link's button to activate Manual Mode?<BR />Are you seeing any wiring report or error on the thermostat and/or the app?<BR />Have you had any recent power cuts in your area? If yes, has the power been restored?<BR />Have you recently had service or maintenance on your electrical, plumbing, or heating system?<BR />If yes, how long was the power off for? (Be specific.)<BR />Could you tell us please if you've checked on the breaker switch and fuse box?<BR />Any blown fuse in there? Have you tried to turn the breaker switch off and on again? Any difference?</P> Fri, 25 Mar 2022 11:16:39 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/129232#M27989 DragosC 2022-03-25T11:16:39Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/130178#M28155 <UL><LI>Yes I did all you suggested. The Heat Link &nbsp;is faulty. Google will replace it at no charge. Thanks&nbsp;</LI></UL> Sun, 27 Mar 2022 08:30:55 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/130178#M28155 RJWebster 2022-03-27T08:30:55Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/130231#M28160 <P>Thanks for letting us know. I am happy to hear you managed to get in touch with my colleagues. If anything comes up that you need assistance with, make sure to let me know.&nbsp;</P> Sun, 27 Mar 2022 12:41:58 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-heat-link-is-faulty-where-can-I-get-one/m-p/130231#M28160 AlexD 2022-03-27T12:41:58Z