topic Re: Spare parts in Nest Thermostats

Spare parts

DebTownend — Wed, 30 Mar 2022 09:29:11 GMT

My Heatlink unit is destroyed by a power surge, but the circular dial unit is fine.
Where can I buy a replacement Heatlink unit?

Thanks

Re: Spare parts

Frustratedddd — Wed, 30 Mar 2022 12:59:32 GMT

Ebay is your best bet.

Make 100% the seller can prove to you it is working, and they show everything up and running to you. Sellers with USB leads plugged into the USB port, stay away from them.

Should you not be able to locate one, I do have some, but see how you get on.

Where are you located?

Re: Spare parts

CristianC — Thu, 31 Mar 2022 11:20:12 GMT

Hey @DebTownend,

You won't find a Heat Link sold separately, perhaps only at third party retailers. However you might get a replacement for it. Have you tried contacting Google Nest support?

Re: Spare parts

AlexD — Sat, 02 Apr 2022 12:41:09 GMT

Hi, I wanted to check in. Do you need any further assistance? If so, make sure to let me know.

Re: Spare parts

george_t — Mon, 04 Apr 2022 13:34:08 GMT

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.