topic Re: Compatibility issue in Nest Thermostats

Compatibility issue

ttantt — Wed, 23 Mar 2022 14:57:54 GMT

Thanks in advance to everybody. I just bought the Nest Thermostat and the online Google compatibility checker says my system is compatible. My wiring is C L W2 E R G O Y

The google home app says my system is not compatible. Anyone have a solution to this? Any help would be appreciated.

Thanks

Re: Compatibility issue

Patrick_Caezza — Wed, 23 Mar 2022 21:54:28 GMT

You need to post a picture of the original thermostat's wiring here.

Based on what you have provided so far your system is only compatible with the Nest 3rd Gen Learning Thermostat.

Re: Compatibility issue

Ryan_G — Thu, 31 Mar 2022 00:27:52 GMT

Hey ttantt,

Thanks for posting here in the Google Nest Community.

I'd like to jump in here and make sure that you've seen Patrick_Caezza's response. Let us know how it goes and we'll be glad to assist you further.

Best regards,

Ryan

Re: Compatibility issue

Ryan_G — Thu, 31 Mar 2022 00:28:34 GMT

Hey there,

Thanks for being here in the Google Nest Community.

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,

Ryan

Re: Compatibility issue

Ryan_G — Mon, 30 May 2022 00:50:21 GMT

Hey folks,

Thanks for visiting the Google Nest Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Hope this helps!

Kind regards,

Ryan