topic Re: Nest thermostat in Nest Thermostats

Nest thermostat

Grzes1t1 — Sun, 12 Sep 2021 01:46:45 GMT

My nest thermostat nest app says that I’m connected to an account. My phone app is asking for an “entry Key” and won’t connect until I put on me in. How do I proceed?

Re: Nest thermostat

Ashepherdson — Sun, 12 Sep 2021 20:52:15 GMT

Get an entry key from your thermostat:

Press your thermostat's ring to open the Quick View. menu.
Choose Settings .
Turn the ring to Nest app and press the ring to select. it.
Select Get Entry Key to retrieve a unique entry key. Follow the next steps below to use your Nest app to. add your thermostat to your account.

Re: Nest thermostat

Amie — Fri, 17 Sep 2021 18:24:50 GMT

Thank you for this info. I’ve followed these steps and it doesn’t give me an entry key. It says device associated with an account. It’s not associated with my account so I assume it is associated with the previous owners account. How do I get past this?

Re: Nest thermostat

Ashepherdson — Fri, 17 Sep 2021 18:40:37 GMT

Sorry , all the information is required, your first post did not mention that this device was previously owned by someone else, so yes it would be linked to another account. You will need to factory reset it, and start from scratch.

Re: Nest thermostat

Jake — Wed, 22 Sep 2021 21:15:19 GMT

Hey all,

I just wanted to reach out, and ensure everyone is good to go. Please let me know if you have any questions from here.

Best regards,

Jake

Re: Nest thermostat

Jake — Thu, 23 Sep 2021 21:35:10 GMT

Hey all,

It's been a few days since the last reply. I am going to lock the thread at this time and if you have any questions, please feel free to create a new post.

Best regards,

Jake